Contact Us

If you have a question about your receiving, your tracking number, please be sure it has been 2–5 days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number or message us.

SoulLuv – Our customer service team: support@soulluv.co

THE S ONE N COMPANY LIMITED

• Business Address: 2nd Floor, R4 Building, 72 Nguyen Trai Street, Thuong Dinh Ward, Thanh Xuan District, Hanoi, Vietnam
• Hong Kong Office: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong (HK)

Email: support@soulluv.co

Mon – Sat: 9AM–5PM EST

*Due to high call volume and limited staff availability, we are unable to handle your call/voicemail/phone message at this time.
Please go to our Contact Email and leave an email. We’re sorry for this inconvenience!